Everything you need, before you write a word.
The hard part was never knowing what to say. It was finding out who to say it to, and digging out the proof for every service it dropped on.
Why it takes so long
You can get this fixed. Most services have a route for reporting a release sitting on the wrong profile, and they do act on it. The catch is how far a release travels. One delivery fans out to hundreds of stores and services around the world, so the same evidence goes into form after form, queue after queue, and you're the one keeping track of who has replied.
The distributor who delivered it is quicker than any of that, because a correction at source reaches every service at once. Their name isn't printed anywhere you would think to look, and it's not always published at all. We read it where it exists, say so plainly when it doesn't, and point you at the services themselves instead.
So we find the one company that can fix all of it at once, and every service carrying the release, and hand you the address and the evidence for each. You write to them. We don't contact anyone on your behalf, and we never will: a correction sent in your name should come from you.
One click on the release in your review queue.
Three options, in plain words. It decides who you should be talking to.
Identifiers, every service it's on, when it appeared, and the profile it dropped on.
Their address and the whole pack, ready to paste. Record what they say back.
Not everything is a copyright claim
Plenty of tools fire the same takedown at everything. It's the slowest way to fix the most common problem, and it puts a risk on you that you didn't ask for.
It's not my music
Someone else's release, sitting on your profile by mistake. It happens constantly, and it's nobody's crime.
The distributor who delivered it. They can re-tag it at source, which takes days.
It's pretending to be me
A release trading on your name and your artwork, made by someone who wants your listeners.
The service, under their impersonation policy, with the profile evidence attached.
That's my recording
Your track, released by somebody who had no right to it. This one is genuine infringement.
The service's designated copyright agent. A formal notice, written and signed by you.
Why a copyright notice is the wrong tool for a tagging error
A copyright notice says, under penalty of perjury, that you own the recording and that someone infringed it. When a release has merely been filed against the wrong artist, none of that's true. Saying it anyway is a misrepresentation, and the liability lands on the person who signed it.
It's also the slowest possible route. A copyright claim goes into a legal queue and sits there. A message to the distributor that filed it wrong gets the tag fixed.
We don't write it, and we don't send it
We're not a law firm and we don't act for you. We find out who to contact, gather the evidence, and hand you both. What you write, and whether you send it at all, is yours.
Find it early and it's one message, not a campaign.
Caught in days, it's one message to one company. Left for months, it has spread onto playlists and into people's libraries.